Customer Support

Shipping & Delivery

 

We try and dispatch all orders with 48 Hours. We generally use Parcelforce, Royal Mail & Hermes, although for some items depending on size and location, we may use other couriers such as DHL & DPD



Easy Returns

 

If you find that your item is not what you required, please message us before returning for confirmation.



Tracking Your Order

 

As soon as your order is dispatched, you will receive a confirmation Email with the  Tracking Number and Courier details.

Money Back Guarantee

 

If your item is not what you required, we will of course arrange a refund for you of the purchase price upon safe return of your order. Please advise within 14 days of original receipt.





100% Secure Ordering

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.   





Privacy Policy

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

   

© 2014 by Plantation Designs. Proudly created with Wix.com

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